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1.Agreement
These Terms of Service ("Terms") are a contract between you and CoreSpring HK Limited, Room 1006, 10/F, Po Yip Building, 23 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong ("CoreSpring", "we", "us"). They govern your use of TaleWalk, including the website at talewalk.com and the TaleWalk iOS application (together, the "Service"). By creating an account or using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
If you downloaded the app from the Apple App Store, the additional terms in Section 17 also apply.
2.Eligibility
You must be at least 18 years old to use the Service. Stories may contain mature themes intended for adults. By using the Service you confirm that you are 18 or older and legally able to enter into this agreement.
3.Your account
- You may sign in to the iOS app only with Apple or Google. You are responsible for keeping your sign-in method secure and for all activity under your account.
- One person, one account. Do not share, sell or transfer your account.
- You can request deletion of your account at any time in the app under Settings → Account → Delete Account, or by emailing [email protected]. Your account then enters a 30-day retention period. Signing in during that period restores your account; after 30 days, your account is permanently deleted. For accounts using Sign in with Apple, we also revoke the account’s Apple authorization. Data retention and deletion are described in our Privacy Policy.
4.The Service and AI-generated content
- TaleWalk generates interactive fiction with artificial intelligence. Characters are not real people. Replies are produced by automated systems and may be inaccurate, inconsistent or unexpected.
- Everything in the Service is fiction. It is not medical, legal, financial, psychological or any other kind of advice, and you should not rely on it as such. If you are in crisis, contact local emergency services.
- We may change, suspend or discontinue any part of the Service at any time. Stories, characters and features may be added, altered or removed.
- We may set limits on usage, including the number of messages or chapters available in the free tier, and may change those limits.
The Service consists of the TaleWalk iOS app and talewalk.com, a static information website. The website has no account system, sign-in or purchasing functionality. In the app, you can create a “world” from a sentence or a form: a role-playing scenario with characters, a player character and an opening. You can publish a world for other users to play or keep it private, have streaming conversations with AI characters, and use comments, likes, bookmarks and follows. The app offers subscription plans, credits, rewarded videos, daily check-ins and friend invitations. Character replies can be played using text-to-speech, and world covers can be generated with AI.
5.Free tier and advertising
The free tier includes a daily allowance of messages and may show advertising served by third parties. You may choose to watch rewarded video advertisements to receive credits for additional usage. We do not control the content of third-party ads. Attempting to manipulate the advertising system, including generating artificial impressions or clicks, is prohibited and may result in termination.
Rewarded video completion is verified through server-to-server callbacks from the advertising platform. Faking video views or using emulators or scripts to obtain rewards is prohibited and will result in the clawback of improperly obtained credits and termination of your account. We may apply daily reward limits and use device identifiers, IP addresses and account activity to detect abuse, as described in our Privacy Policy.
6.Subscriptions and purchases
6.1 Plans
TaleWalk offers auto-renewing subscriptions (for example monthly and annual "Premium") and may offer one-time purchases such as message or credit packs. Current prices and what each plan includes are shown in the app before you buy. Prices may vary by region and may change; changes apply from your next renewal after notice.
6.2 Purchases on iOS
- Purchases in the iOS app are made through Apple and are subject to Apple's terms. Payment is charged to your Apple Account at confirmation of purchase.
- Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Your Apple Account is charged for renewal within 24 hours before the period ends.
- Manage or cancel in your device Settings → Apple Account → Subscriptions. Deleting the app does not cancel a subscription.
- Refunds for App Store purchases are handled by Apple under Apple's policies. Request one at reportaproblem.apple.com .
- Any free trial converts to a paid subscription at the end of the trial unless cancelled before then. Unused portions of a free trial are forfeited when you purchase a subscription.
6.3 Account-based access
Subscriptions and consumable items are tied to your TaleWalk account, not to a device. Sign in to the same account in the iOS app to access your subscription benefits and consumable balance.
6.4 Credits and virtual items
Credits and virtual items have no cash value, are non-transferable and cannot be redeemed for cash. They are non-refundable, except where required by applicable law or Apple’s applicable refund policies described in Section 6.2. Credits obtained through a purchase or as part of a paid subscription do not expire while your account exists. Credits granted free of charge, such as those earned from rewarded videos, daily check-ins, friend invitations or promotions, may expire under the rules and expiry dates shown in the app.
You may receive credits through purchases, subscription benefits, rewarded videos, daily check-ins or friend invitations, as offered and described in the app. If we detect credits or virtual items obtained through abnormal, fraudulent or otherwise improper activity, we may claw them back and suspend or terminate the account. The advertising and reward rules in Section 5 also apply.
7.Your content
- You own the stories, characters and messages you create ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt and display Your Content as needed to operate and improve the Service, and, if you choose to publish or share a story, to make it available to other users.
- You are responsible for Your Content. Do not upload anything you do not have the right to use.
- AI output generated for you is yours to use, subject to these Terms. We make no claim of copyright in it, and we cannot guarantee that similar output will not be generated for other users.
- We may remove content that violates these Terms or applicable law, and we may keep copies as required for legal compliance.
7.1 Creator terms for worlds
- Publishing a world grants other users a non-exclusive licence to play that world through the Service, subject to these Terms. You retain ownership of Your Content as described above.
- You must accurately label the content rating of each world you publish.
- A private world is available only to you and cannot be shared with other users. To make it available to others, you must publish it in accordance with these Terms and the applicable review process.
- We may take down a published world because it violates these Terms or applicable law, or in response to a complaint.
- Changes to a published world must undergo review again before the revised world can be published.
8.Rules of conduct
You must not use the Service to:
- create, request or share sexual content involving minors, or any content that sexualises minors, in any form;
- create or share content that promotes violence, terrorism, self-harm, hatred against protected groups, or illegal activity;
- impersonate real people without their consent, or create content that defames or harasses real people;
- infringe intellectual property or privacy rights of others;
- attempt to extract our prompts, models or system instructions, reverse-engineer the Service, scrape it, or access it by automated means without our written permission;
- circumvent usage limits, payment, advertising or security measures;
- interfere with the Service or other users' use of it.
We use automated and manual moderation to enforce these rules. Users can report content from within the Service. Violations may lead to content removal, suspension or termination without refund.
8.1 Community features, reports and appeals
These rules also apply to comments, likes, bookmarks, follows and other community features. Do not use these features to send spam, harass or impersonate others, or artificially manipulate engagement.
Worlds, comments and AI output are subject to automated content moderation. Moderation may result in content being rejected or taken down. You can report content in the app or contact [email protected]. If you disagree with an automated moderation decision, you can appeal by emailing [email protected]; a person will review your appeal.
See our Community Guidelines for details.
9.Our intellectual property
The Service, including its software, design, built-in stories and characters, trademarks (including "TaleWalk" and "CoreSpring") and all related content, is owned by CoreSpring or its licensors and protected by law. We grant you a limited, personal, non-transferable, revocable licence to use the app and website for their intended purpose. No other rights are granted.
10.Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. On termination your licence ends; sections that by their nature should survive (including 7, 9, 11, 12, 13, 15 and 17) survive.
11.Disclaimers
The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, accuracy of AI output, and uninterrupted or error-free operation. Nothing in these Terms excludes rights you have as a consumer that cannot be excluded by law.
12.Limitation of liability
To the fullest extent permitted by law, CoreSpring will not be liable for indirect, incidental, special, consequential or punitive damages, or loss of data, profits or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim arose, or HK$500 if you paid nothing. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or anything else that cannot be limited by law.
13.Governing law and disputes
These Terms are governed by the laws of Hong Kong SAR. Any dispute will be submitted to the exclusive jurisdiction of the courts of Hong Kong, except that consumers in the EEA or UK may bring claims in their home courts where the law so requires. Before starting formal proceedings, please contact us at [email protected]; most issues can be resolved quickly.
14.Changes to these Terms
We may update these Terms. We will post the new version here with a new effective date and, for material changes, notify you in the app or by email at least 14 days before they take effect. Continuing to use the Service after that date means you accept the new Terms.
15.Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless CoreSpring, its affiliates, officers, employees and agents from any claim, loss, liability or expense (including reasonable legal fees) arising out of Your Content, your use of the Service, or your breach of these Terms or applicable law.
16.Feedback
If you send us suggestions or feedback about the Service, you agree that we may use them without restriction or compensation to you.
17.Additional terms for the App Store version
The following terms apply if you use the TaleWalk app obtained from the Apple App Store ("App Store Version"):
- These Terms are between you and CoreSpring only, not with Apple Inc. ("Apple"). CoreSpring, not Apple, is solely responsible for the App Store Version and its content.
- The licence granted to you is limited to a non-transferable licence to use the App Store Version on Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be accessed by other accounts associated with you via Family Sharing or volume purchasing where available.
- CoreSpring is solely responsible for providing any maintenance and support for the App Store Version. Apple has no obligation to furnish any maintenance or support services.
- In the event of any failure of the App Store Version to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the app to you. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App Store Version.
- CoreSpring, not Apple, is responsible for addressing any claims by you or any third party relating to the App Store Version or your possession or use of it, including product liability claims, any claim that the app fails to conform to legal or regulatory requirements, and claims under consumer protection or similar legislation.
- In the event of any third-party claim that the App Store Version or your possession and use of it infringes that third party's intellectual property rights, CoreSpring, not Apple, is solely responsible for the investigation, defence, settlement and discharge of such claim.
- You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
- You must comply with applicable third-party terms of agreement when using the App Store Version.
- Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
18.Language
These Terms are written in English. Translations are provided for convenience only. If there is any inconsistency between the English version and a translation, the English version prevails.
19.General
If any provision of these Terms is found unenforceable, the rest remains in effect. These Terms are the entire agreement between you and us regarding the Service. You may not assign these Terms; we may assign them to an affiliate or successor. Our failure to enforce a provision is not a waiver.
20.Contact
CoreSpring HK Limited
Room 1006, 10/F, Po Yip Building, 23 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong
Support: [email protected] · Legal: [email protected]
Privacy: [email protected]